New Feature

Introducing a small but mighty upgrade to your Caplena workspace: the Collapsible Sidebar!

Now you can easily hide the sidebar in reports to free up more screen space — perfect for deep dives, presentations, or just keeping things clean and focused.

What’s new?

• Collapse & expand the sidebar with one click
• Enjoy a larger workspace for your insights
• Focus on what matters most — your data

Simple. Clean. More space to explore your feedback universe. 🤓

Exploring your reports just got a whole lot more interactive! You can now access Insight-Chat directly from any report — making it easy to ask questions, uncover hidden insights, and explore your visualized data through a real-time, conversational interface.

What’s new?

• Ask questions about your report content
• Perfect for deep dives, quick checks, or finding that one specific insight
• Get instant AI-powered answers & summaries
• Explore trends, topics, and patterns without leaving the report
  

Ask follow-up questions, dig deeper into specific trends, or clarify surprising results — all without ever leaving your report.

You can now directly compare top topics and categories per sentiment — visually, side by side.

What’s new?

• Separate views for positive and negative mentions
• Instantly see what happy and unhappy customers care about most
• Perfect for spotting contrasts, patterns & quick wins

Ouch — found a couple of wrong entries in your data? No problem. Keeping your data clean and up-to-date is now easier than ever!

With our new Replace Rows feature, you can effortlessly update existing data from uploaded files — without messy workarounds or duplicate entries.

What’s new?

• Quickly update existing data by replacing rows from your latest file via the Data section.
• Keep IDs, structure, and context intact.
• No more messy workarounds.

Perfect for tracking surveys, recurring feedback exports, or any evolving dataset. Just upload, replace, and stay in sync.

Managing your data just got a whole lot easier! Say hello to the brand-new Data Sources section — your central hub for everything related to data uploads and integrations in Caplena.

What’s new?

• Clear Data Sources Overview — Instantly see how many sources power your project, how many rows you’ve got, and what source types you’re using.
• Detailed Activity Log — Every file upload, API push, or integration sync is now automatically logged — making your data history fully transparent and traceable.
• Integration Management Made Simple — Easily view, search, and filter all your connected data sources. Check status, last sync, and quickly spot issues like failed syncs or initialization errors.

Keeping track of your data has never been this organized. No more guessing where your data came from or what happened when — it’s all right here at your fingertips. 🚀

Getting to the right insight just got even easier. You can now apply filters directly within the InsightChat, allowing for more focused, relevant conversations with your data.

• Filter by segments, time ranges, or custom fields
• Ask targeted questions and get precise answers
• Stay in context—no need to switch back and forth

Whether you're digging into a specific customer group or tracking changes over time, filters help you get the answers you need—faster and smarter.

Caplena just got even more powerful! In addition to analyzing open-ended feedback, you can now integrate and explore quantitative data in your reports—for a deeper understanding of your insights.

What are the two new Insight Elements?

• Numerical Distribution – Visualize numerical data distributions effortlessly, helping you uncover trends and patterns in survey ratings, scores, or any other quantitative input.
• Categorical Text Distribution Insight – Easily analyze and compare categorical data, such as multiple-choice responses, alongside your qualitative insights.

By combining quantitative and qualitative data in one place, you can now get a more holistic view of your feedback. Try it out today and level up your analysis! 🚀

Need a more tailored export? Now you can export your data with filters applied, ensuring you get only the most relevant insights. No more extra clean-up—just filtered, focused, and ready-to-use data at your fingertips!

Simply apply your desired filters, export your dataset, and analyze exactly what matters. Read more on how to export data.

Tired of scrolling through endless dropdown menus? Now you can mark your favorite columns and have them appear right at the top for faster selection. No matter if within reports or an InsightChat conversation!

Simply head to the Data Table, pick your most-used columns, and ⭐ favorite them for effortless access.

We’re giving you more control over how Caplena’s AI evolves with a brand-new AI Update Toggle in the Topics View! Now, you can pause AI learning while still allowing automatic topic assignments—ensuring consistency and stability in your analysis.

How It Works:

• 🚫 No new learning – manual reviews and edits won’t influence the AI model.
• ✅ Auto-assignment continues – new data still gets categorized using the current AI model.
• 🔒 Stable AI scores – your existing model remains unchanged, preventing unexpected shifts in topic assignments.

This feature is perfect for maintaining predictability in your reports while still benefiting from AI-driven automation. Try it out today in the Topics View! 

Read this step-by-step guide on how to manage the AI update toggle.

Your data, your style! Caplena now lets you customize color themes within the app, giving you more control over how your insights are visually presented.

🟥 Personalized Look & Feel – Adjust colors to match your brand or preferences.
🟦 Enhanced Readability – Improve contrast and clarity for better data visualization.
🟧 Consistent Branding – Align report visuals with your company’s identity.

We know that keeping up with your feedback data can be a challenge, so we’re making it easier to stay ahead of key shifts in your feedback data! With our new Smart Alerts feature, you’ll never miss an important trend, sentiment shift, or emerging topic again.

What’s New?

• Customizable Alerts – Get notified when trends change, sentiment shifts, or new themes emerge.
• Precision Monitoring – Set statistical significance thresholds to filter noise and focus on real insights.
• Flexible Time Comparisons – Track changes over different time periods for a deeper understanding.
• Auto Digest & Occurrence Alerts – Choose how and when you receive updates, ensuring relevant insights. Simply set your alert preferences, sit back, and let Caplena keep you informed in real-time.

👉 You find the alerts feature in the navigation bar on the left within your project. Read more.