New Feature

Need a more tailored export? Now you can export your data with filters applied, ensuring you get only the most relevant insights. No more extra clean-up—just filtered, focused, and ready-to-use data at your fingertips!

Simply apply your desired filters, export your dataset, and analyze exactly what matters. Read more on how to export data.

Tired of scrolling through endless dropdown menus? Now you can mark your favorite columns and have them appear right at the top for faster selection. No matter if within reports or an InsightChat conversation!

Simply head to the Data Table, pick your most-used columns, and ⭐ favorite them for effortless access.

We’re giving you more control over how Caplena’s AI evolves with a brand-new AI Update Toggle in the Topics View! Now, you can pause AI learning on a project level while still allowing automatic topic assignments—ensuring consistency and stability in your analysis.

How It Works:

• 🚫 No new learning – manual reviews and edits won’t influence the AI model.
• ✅ Auto-assignment continues – new data still gets categorized using the current AI model.
• 🔒 Stable AI scores – your existing model remains unchanged, preventing unexpected shifts in topic assignments.

This feature is perfect for maintaining predictability in your reports while still benefiting from AI-driven automation. Try it out today in the Topics View! 

Read this step-by-step guide on how to manage the AI update toggle.

Your data, your style! Caplena now lets you customize color themes within the app, giving you more control over how your insights are visually presented.

🟥 Personalized Look & Feel – Adjust colors to match your brand or preferences.
🟦 Enhanced Readability – Improve contrast and clarity for better data visualization.
🟧 Consistent Branding – Align report visuals with your company’s identity.

We know that keeping up with your feedback data can be a challenge, so we’re making it easier to stay ahead of key shifts in your feedback data! With our new Smart Alerts feature, you’ll never miss an important trend, sentiment shift, or emerging topic again.

What’s New?

• Customizable Alerts – Get notified when trends change, sentiment shifts, or new themes emerge.
• Precision Monitoring – Set statistical significance thresholds to filter noise and focus on real insights.
• Flexible Time Comparisons – Track changes over different time periods for a deeper understanding.
• Auto Digest & Occurrence Alerts – Choose how and when you receive updates, ensuring relevant insights. Simply set your alert preferences, sit back, and let Caplena keep you informed in real-time.

👉 You find the alerts feature in the navigation bar on the left within your project. Read more.

We're excited to unveil Insight Chat, our new conversational AI assistant designed to revolutionize how you explore and analyze your feedback projects. Here's what Insight-Chat brings to the table:

What’s New?

• Conversational Exploration – Engage in natural language conversations. Ask specific questions or let the AI show you relevant insights.
• Faster,  Decision-Making – No more manual digging—just ask, and get the answers you need.
• Instant Visual Insights – Receive immediate graphical representations of your data, including trend analyses and sentiment overviews, enabling quick comprehension and decision-making.

👉 Dive in and let your data conversations begin either through the navigation bar or a report! Read more.