New Feature

We’re excited to introduce our new native integration with Decipher / Forsta — making it easier than ever to bring open-ended survey data into Caplena and turn it into structured, client-ready insights.

If you’re running studies in Decipher, you can now seamlessly connect your project and start analyzing verbatims in minutes — no manual exports, no formatting headaches.

👉 Set up the integration in your Integrations Settings and get started.

We’ve heard your feedback: analyzing a deep-dive customer review requires a different "brain" than analyzing a list of 500 slightly misspelled brand names. To give you the best of both worlds, we are introducing Semi-Open Mode, a specialized algorithm designed for precision in short-text and brand-awareness data.

🧠 Choosing the Right Tool for the Task

Not all text data is created equal. Depending on your source—whether it's an open-ended "Tell us more" or an unaided brand recall question—you now have the power to choose the AI logic that fits best.

1. Open Mode: Deep Semantic Understanding

• Best for: Complex feedback, full sentences, and emotional nuances.
• How it works: This mode looks at the meaning behind the words. It understands negations ("not happy"), synonyms, and the underlying sentiment of multiple sentences.
• Use case: "The check-in was slow, but the staff was incredibly friendly and made up for it."

2. Semi-Open Mode: Precision for Short Text

• Best for: Unaided brand awareness, single words, or short word groups with many duplicates.
• How it works: This mode focuses on spelling similarity and clustering. It is optimized to catch typos and group variations of the same brand or product name without over-analyzing for "emotion."
• Use case: "Nike," "Niky," "Nike Inc," or "Adidas."

🛠️ How it Works in Your Workflow

We’ve integrated this choice directly into the Topic Assistant setup. In many cases, Caplena will even auto-detect if your data looks like a brand list and suggest the Semi-Open algorithm to save you time.

You can now connect Caplena directly to Google Cloud Storage.

This new integration lets you import feedback and text data straight from your Google Cloud Storage buckets into Caplena. Whether you’re working with continuous data exports, archived feedback, or structured text files, Caplena fits seamlessly into your existing cloud setup

👉 Set up the integration in your integrations settings and get started.

Ask questions with your voice — faster, hands-free insights.

You can now speak your questions directly into Caplena and get instant answers from your data.

What’s new:

• Voice input: Ask Insight Agent anything using your microphone
• Faster workflows: Perfect when you’re multitasking or on the go
• Multilingual support: Works across the languages Caplena understands

Give it a try next time you open Insight Agent — just tap the microphone and start speaking.

Import your SurveyMonkey responses into Caplena — seamlessly.

You can now connect SurveyMonkey directly to Caplena and analyze your survey results with the full power of our AI-driven platform.

With the new integration, you can:

• Link your SurveyMonkey account in just a few clicks
• Import responses automatically — no more manual CSV uploads
• Choose the surveys and fields you want to sync
• Analyze responses instantly with topics, sentiment, drivers & more
• Keep your insights up-to-date by synchronizing

Ready to try it? Connect your account in Integrations → SurveyMonkey and start analyzing within minutes.

Restrict viewer access with static report modes

You can now share non-interactive report views for situations where you need full control over what viewers see.

When the Interactive report toggle is turned off, the report becomes fully static:

• All segments, filters, and date ranges are locked
• Viewers can’t adjust or explore alternative filters
• Your curated view stays exactly as intended

Perfect for sharing sensitive results, fixed dashboards, or executive-level summaries where consistency matters.

This is big news! You can now create, transform, and adapt formulas with a single prompt — making it easier than ever to build powerful logic, mappings, and transformations without writing anything by hand.

What’s new?

• Generate formulas and mappings using plain language
  Describe what you want (“Match airports with airport codes”, “Add a 001 for every product from the Beverages category”), and Caplena creates the Smart Column for you.
• Transform existing formulas and mappings
  Already have something built? Ask the generator to refine, extend, simplify, or fully rewrite it.
• Full awareness of your data
  Caplena knows which columns exist in your dataset and can reference up to 100 values from your numerical or text columns — ensuring suggestions are accurate and context-aware.

Why it matters

You get clean, customized Smart Columns in seconds — effortless to use and built to handle any task.

How to try it

Open a Mapping or Formula Smart Column → click the “Generate with AI" button → describe your intent. Let Caplena handle the rest 😌

We know every audience needs a slightly different story. That’s why we built Views — a smarter way to organize, personalize, and share your reports.

With Views, you can now:

• Create multiple Views of the same report — one for each stakeholder, region, or product team.
• Apply unique filters and segments without affecting the original report.
• Lock filters or hide segments to keep key perspectives fixed while still allowing others to explore further.
• Share Views securely — inside your team or externally via link, with optional password or expiration date.
• Turn Insight Chat on or off, allowing viewers to explore your report more interactively, or keep it off for a focused, read-only experience.

No more endless versions or one-size-fits-all dashboards. Just clear, focused insights — customized for every audience. 🚀 Available now under your report’s “Views” panel.

Running an AI update no longer means updating everything at once. With AI Updates for Selected Topics, you can now update only selected topics — saving both time and credits.

Here’s how it works:

• 🧠 Caplena automatically identifies which topics have changed since the last AI run.
• 🏷️ You can choose to update selected topics, or still run a full update if you prefer.
• 💸 Save credits and stay in full control.

Whether you’re refining a few details or testing small changes, AI Updates for Selected Topics give you full control over what gets updated — and when. 🚀

Valuable insights start with rich data. That’s why we built a powerful data enhancement feature — think Excel at scale, supercharged by LLMs. With Smart Columns, you can now:

🤖 Use LLMs to apply a prompt to each row (e.g.: Extract structured insights like product names or brands) from free-text feedback, fix spelling mistakes)
✨ Map values from one column to another (e.g.: Transform scales to scores)
🧮 Run formulas across existing columns (e.g.: Merge likes & dislikes)

Your new columns update automatically whenever source data changes — no manual edits required.
Whether you're standardizing formats or using AI to tag content, Smart Columns do the heavy lifting.

🔍 Try it out via the “Smart Columns” section in your side bar navigation.

Our ecosystem just got bigger! You can now connect Caplena with:

• Medallia – Voice of Customer insights
• Alchemer – (formerly SurveyGizmo) survey feedback
• Indeed – Candidate & employee experiences
• Glassdoor – Employer brand perception

These integrations are currently in beta — meaning they’re fresh, functional, and still evolving. But you can already start pulling in open-ended feedback from these platforms directly into your Caplena projects.

Ever wished you could rewind your topic changes? Now you can!

🔁 Jump to any point in time — See exactly how your topics and assignments looked

👀 Review detailed change logs — Know what was reviewed, added, updated, or removed

🧩 Restore with confidence — Bring back a previous version in one click if things go sideways

This is perfect for cleaning up messy edits, testing new codebooks, or simply giving your team peace of mind. Your topic timeline is now in your control.