Data

We're giving you more room to experiment with Smart Column and Topic Assignment: more included runs, and cheaper overage on top. Here's what's new.

Smart Columns

Included LLM runs per row are doubling across the board:

• Enterprise: 2 → 4
• Team: 1 → 2
• Agency: 2 → 4

And if you do go over, it's a lot cheaper now: overage pricing drops from 0.25 to 0.1 credits per row, on every plan.

Topic Assignment

Same story here. Included runs go from 4 to 6 on Enterprise, Team, and Agency plans, and overage pricing falls from 0.5 to 0.2 credits per row across all plans.

Nothing to do on your end — these upgrades are already live on your account, and they apply to existing projects and Smart Columns too, not just new ones.

You can now import reviews directly from Kununu, the leading employer review platform in the DACH region.

Caplena pulls in employee, applicant, and trainee reviews for any company, including the overall rating, review text, category ratings (work atmosphere, work-life balance, career development, salary, leadership, communication, and more), reviewer department, review type, and employer responses.

To add a source, go to Projects → Import Data → Kununu and enter a company URL, e.g. https://www.kununu.com/de/deutsche-post (supported countries: de, at, ch).

Kununu is Datashake-backed and follows the standard 3-day sync cycle for review platforms.

You can now connect your Azure Blob Storage account to Caplena and import data directly from your containers — no manual exports needed.

Once connected, select any blob container as a data source and Caplena will automatically pull in your files for analysis.

Getting started: Set up your Azure Blob Storage connection →

Getting started with realistic data just got a lot more flexible. You can now either pick from a curated list of pre-built demo projects — spanning different industries and research types — or generate your own from scratch by describing your use case and letting Caplena create a fully analysed project tailored to it.

Whether you're onboarding a new team, exploring a use case before committing real data, or just want to see what Caplena can do, demo projects are now a first-class way to get there.

You can now filter any column by blank — empty cells are no longer invisible to your filters.

Whether you're tracking down a missing date, a smart column that didn't populate, or a row with an identifier error, just select the "blank" filter and they'll surface instantly. No more hunting through your data manually.

Sometimes you need the blueprint of your project, not just the raw feedback data. We’ve added a new export option that allows you to download the structural overview of your Caplena projects directly to Excel.

This is especially useful for maintaining internal documentation, auditing your data architecture, or sharing project setups with stakeholders who don't need access to the granular text responses.

What’s included in the Excel export?

• Project Overview: High-level details and settings of your current project.
• Data Sources: A clear log of where your feedback is originating from.
• Columns: The exact structure, naming conventions, and metadata of your dataset.

How to use it:

1. Navigate to the Data view in your project.
2. Click the Export icon (or trigger an export for your filtered rows).
3. In the export modal, select the new Project Metadata tab.
4. Hit Export to download your file.

We’ve launched a new integration with Trusted Shops, one of Europe’s leading trust and review platforms for online shops. You can now automatically import and analyze your Trusted Shops customer reviews in Caplena. All verified reviews are processed with AI-powered topic and sentiment analysis, transforming raw feedback into structured, actionable insights within minutes.

👉 Set up the integration in your Integrations Settings and get started.

We’re excited to introduce our new native integration with Decipher / Forsta — making it easier than ever to bring open-ended survey data into Caplena and turn it into structured, client-ready insights.

If you’re running studies in Decipher, you can now seamlessly connect your project and start analyzing verbatims in minutes — no manual exports, no formatting headaches.

👉 Set up the integration in your Integrations Settings and get started.

You can now connect Caplena directly to Google Cloud Storage.

This new integration lets you import feedback and text data straight from your Google Cloud Storage buckets into Caplena. Whether you’re working with continuous data exports, archived feedback, or structured text files, Caplena fits seamlessly into your existing cloud setup

👉 Set up the integration in your integrations settings and get started.

Import your SurveyMonkey responses into Caplena — seamlessly.

You can now connect SurveyMonkey directly to Caplena and analyze your survey results with the full power of our AI-driven platform.

With the new integration, you can:

• Link your SurveyMonkey account in just a few clicks
• Import responses automatically — no more manual CSV uploads
• Choose the surveys and fields you want to sync
• Analyze responses instantly with topics, sentiment, drivers & more
• Keep your insights up-to-date by synchronizing

Ready to try it? Connect your account in Integrations → SurveyMonkey and start analyzing within minutes.

This is big news! You can now create, transform, and adapt formulas with a single prompt — making it easier than ever to build powerful logic, mappings, and transformations without writing anything by hand.

What’s new?

• Generate formulas and mappings using plain language
  Describe what you want (“Match airports with airport codes”, “Add a 001 for every product from the Beverages category”), and Caplena creates the Smart Column for you.
• Transform existing formulas and mappings
  Already have something built? Ask the generator to refine, extend, simplify, or fully rewrite it.
• Full awareness of your data
  Caplena knows which columns exist in your dataset and can reference up to 100 values from your numerical or text columns — ensuring suggestions are accurate and context-aware.

Why it matters

You get clean, customized Smart Columns in seconds — effortless to use and built to handle any task.

How to try it

Open a Mapping or Formula Smart Column → click the “Generate with AI" button → describe your intent. Let Caplena handle the rest 😌

You can now import feedback from any QuestionPro CX survey directly into Caplena — no extra setup needed.

What’s new?

• Connect your QuestionPro account once
• Pick any survey you want to analyze
• Pull responses instantly into Caplena
• Keep your data fresh with automated syncs

How to try it

Select Integrations → QuestionPro during your data source setup, connect your workspace, and select the survey(s) you want to import.