At Caplena, our goal has always been to turn the "noise" of open-ended text into clear, actionable insights. To keep pushing the boundaries of what AI can do for your feedback analysis, we are focusing all our energy on Caplena 3.0.
As part of this transition, we will be officially switching off Caplena 2.0 on March 31, 2026. To ensure your workflows remain uninterrupted and to take advantage of our most powerful features yet, we encourage all users to complete their migration to version 3.0 over the coming weeks.
Why the Move?
Caplena 3.0 isn't just a fresh coat of paint; it’s a completely re-engineered core designed for the era of Large Language Models (LLMs). Here is what you get in the new platform:
- Integrated LLM Power: Out-of-the-box human-level coding quality and your personal AI agent to explain the "why" behind your data.
- Smart Columns: A powerful new way to categorize and map data using custom logic and AI, giving you more flexibility than ever before.
- Advanced Reporting & Views: Create multiple views with unique sets of filters and segments—one for each stakeholder, region, or product team.
- Workflow Integrations: Connect seamlessly with Qualtrics, Medallia, Slack, Microsoft Teams, and 20+ other integrations.
- And much more! 🚀
How to Transition
All your existing projects can be migrated. Our team has built a seamless transition path to ensure your historical data and custom codebooks remain intact. Most users can complete the switch in under 5 minutes:
- Log in to your current dashboard.
- Click the "Go to Caplena 3.0" banner at the top of your screen.
- Explore the new Navigation: You'll find your familiar Topics, Reports, Data Sources, etc. on the left sidebar, now with a much cleaner, more responsive UI.
- Verify your Reports: Open your existing reports in the new 3.0 editor to see the enhanced visualization options.
Need a hand with the move? Our support team is standing by to help with your migration.
