General

Running low on credits? No worries — now you can top up anytime, right in the app, faster than your caffeine kicks in.

Whether you're prepping for a big project or just need a quick refill, managing your credits is now easier than ever — simply top up directly from your billing settings.

Made a mistake with a file upload? Or want to track what came from which integration? We've got you covered. You can now filter by upload name and type!

• Quickly isolate data from a specific file or integration
• Effortlessly “undo” or clean up an accidental upload
• Great for managing multiple data sources with confidence

You can now invite unlimited reporting-only users to your Caplena workspace — ideal for sharing insights with larger teams, departments, or external stakeholders.

Whether they're inside or outside your organization, anyone can now access your reports without editing rights — helping you scale insight sharing without limits. 🚀

• No limits on reporting-only viewers
• Great for broader access without editing rights
• Updated Team page to manage reporting-only users with ease

Tired of scrolling through endless dropdown menus? Now you can mark your favorite columns and have them appear right at the top for faster selection. No matter if within reports or an InsightChat conversation!

Simply head to the Data Table, pick your most-used columns, and ⭐ favorite them for effortless access.

Your data, your style! Caplena now lets you customize color themes within the app, giving you more control over how your insights are visually presented.

🟥 Personalized Look & Feel – Adjust colors to match your brand or preferences.
🟦 Enhanced Readability – Improve contrast and clarity for better data visualization.
🟧 Consistent Branding – Align report visuals with your company’s identity.

We're excited to unveil Insight Chat, our new conversational AI assistant designed to revolutionize how you explore and analyze your feedback projects. Here's what Insight-Chat brings to the table:

What’s New?

• Conversational Exploration – Engage in natural language conversations. Ask specific questions or let the AI show you relevant insights.
• Faster,  Decision-Making – No more manual digging—just ask, and get the answers you need.
• Instant Visual Insights – Receive immediate graphical representations of your data, including trend analyses and sentiment overviews, enabling quick comprehension and decision-making.

👉 Dive in and let your data conversations begin either through the navigation bar or a report! Read more.