New Feature

Nov 28, 2025

Restrict viewer access with static report modes

You can now share non-interactive report views for situations where you need full control over what viewers see.

When the Interactive report toggle is turned off, the report becomes fully static:

  • All segments, filters, and date ranges are locked
  • Viewers can’t adjust or explore alternative filters
  • Your curated view stays exactly as intended

Perfect for sharing sensitive results, fixed dashboards, or executive-level summaries where consistency matters.

Nov 17, 2025

This is big news! You can now create, transform, and adapt formulas with a single prompt — making it easier than ever to build powerful logic, mappings, and transformations without writing anything by hand.

What’s new?

  • Generate formulas and mappings using plain language
    Describe what you want (“Match airports with airport codes”, “Add a 001 for every product from the Beverages category”), and Caplena creates the Smart Column for you.
  • Transform existing formulas and mappings
    Already have something built? Ask the generator to refine, extend, simplify, or fully rewrite it.
  • Full awareness of your data
    Caplena knows which columns exist in your dataset and can reference up to 100 values from your numerical or text columns — ensuring suggestions are accurate and context-aware.

Why it matters

You get clean, customized Smart Columns in seconds — effortless to use and built to handle any task.

How to try it

Open a Mapping or Formula Smart Column → click the “Generate with AI" button → describe your intent. Let Caplena handle the rest 😌

Oct 27, 2025

We know every audience needs a slightly different story. That’s why we built Views — a smarter way to organize, personalize, and share your reports.

With Views, you can now:

  • Create multiple Views of the same report — one for each stakeholder, region, or product team.
  • Apply unique filters and segments without affecting the original report.
  • Lock filters or hide segments to keep key perspectives fixed while still allowing others to explore further.
  • Share Views securely — inside your team or externally via link, with optional password or expiration date.
  • Turn Insight Chat on or off, allowing viewers to explore your report more interactively, or keep it off for a focused, read-only experience.

No more endless versions or one-size-fits-all dashboards. Just clear, focused insights — customized for every audience. 🚀 Available now under your report’s “Views” panel.

Oct 10, 2025

Running an AI update no longer means updating everything at once. With AI Updates for Selected Topics, you can now update only selected topics — saving both time and credits.

Here’s how it works:

  • 🧠 Caplena automatically identifies which topics have changed since the last AI run.
  • 🏷️ You can choose to update selected topics, or still run a full update if you prefer.
  • 💸 Save credits and stay in full control.

Whether you’re refining a few details or testing small changes, AI Updates for Selected Topics give you full control over what gets updated — and when. 🚀

Sep 16, 2025

Valuable insights start with rich data. That’s why we built a powerful data enhancement feature — think Excel at scale, supercharged by LLMs. With Smart Columns, you can now:

🤖 Use LLMs to apply a prompt to each row (e.g.: Extract structured insights like product names or brands) from free-text feedback, fix spelling mistakes)
Map values from one column to another (e.g.: Transform scales to scores)
🧮 Run formulas across existing columns (e.g.: Merge likes & dislikes)

Your new columns update automatically whenever source data changes — no manual edits required.
Whether you're standardizing formats or using AI to tag content, Smart Columns do the heavy lifting.

🔍 Try it out via the “Smart Columns” section in your side bar navigation.

Sep 10, 2025

Our ecosystem just got bigger! You can now connect Caplena with:

  • Medallia – Voice of Customer insights
  • Alchemer – (formerly SurveyGizmo) survey feedback
  • Indeed – Candidate & employee experiences
  • Glassdoor – Employer brand perception

These integrations are currently in beta — meaning they’re fresh, functional, and still evolving. But you can already start pulling in open-ended feedback from these platforms directly into your Caplena projects.

Sep 10, 2025

Ever wished you could rewind your topic changes? Now you can!

🔁 Jump to any point in time — See exactly how your topics and assignments looked

👀 Review detailed change logs — Know what was reviewed, added, updated, or removed

🧩 Restore with confidence — Bring back a previous version in one click if things go sideways

This is perfect for cleaning up messy edits, testing new codebooks, or simply giving your team peace of mind. Your topic timeline is now in your control.

Aug 13, 2025

You can now add new TTA (Text to Analyze) columns to existing projects.

This is great news if:

  • You’re expanding your analysis with additional verbatims
  • Your file structure evolves over time
  • You want to analyze separate inputs in the same project

🎯 No more prep work to align all TTA columns, sparse structures are now fully supported.

Jul 30, 2025

Ever wonder which topics are frequently mentioned together — and how strongly they're linked? The new Topic Correlation insight element helps you spot these patterns at a glance.

  • See top topic pairs and their correlation strength
  • Explore connections visually via an interactive chord diagram
  • And the best part? AI explains why two topics are connected — so you don’t just see what’s linked, but also understand the reason behind it.

Whether you're uncovering hidden relationships or streamlining your analysis, this view makes complex connections simple (and beautiful).

Jul 21, 2025

We know not every score needs a timeline. Whether you're working with star ratings, CSAT, NPS, or any other numeric scale, sometimes you just want a clean, at-a-glance breakdown without the clutter of time trends.

The new Generic Score without Time IE is a simple and powerful way to segment scores and instantly see what’s driving satisfaction (or frustration).

🧠 What’s inside:

  • Segmented Score Buckets
    Group responses into buckets (e.g. 0–6, 7–8, 9–10) with full control over how you define the ranges.
  • Fully Customizable
    Use your own score column, define the number of buckets, tweak bucket ranges, and choose your metric (e.g. Average, NPS-style).
  • Auto-Generated Bucket Summaries
    Caplena automatically summarizes the top drivers for each score range. No more guesswork, see what’s pushing numbers up (or dragging them down) at a glance.
Jun 16, 2025

If you’ve ever thought, “Wait, which project is this again?” — this one’s for you.

We know the challenges:

  • Your enterprise team manages multiple departments, but all reports look identical
  • You’re an agency juggling clients, but reports still carry your branding instead of theirs
  • You work across markets or product lines and need a clearer way to keep things distinct
  • You care about consistency, but manual formatting isn’t scalable

Introducing Customized Themes — now you can define how your projects look, with full control over color schemes and visual identity.

What’s New?

👥 Enterprise Teams
Assign unique themes per department or business unit. Make it instantly clear what belongs where — no guesswork needed.

🏢 Agencies & Consultants
Easily match your reports to each client’s branding. Deliver insights that feel custom-built and professional, every time.

🌍 Multi-Market & Product Teams
Keep regions or product lines visually separate. Less confusion, more context.

🎛️ Keep Your Workspace Clean & Organized
Themes help you maintain structure across large workspaces. Neat, efficient, and always aligned.

👉 Set themes in your account settings and apply them via project settings.