Uploading a topic collection from file? You can now optionally include a description column for each topic.
😌 Simply choose the column in the dropdown when uploading your file. These descriptions help explain the meaning or intent behind each topic, and are visible throughout the platform.
Cleaning up your topic list just got easier. You can now see the number of mentions per topic in the Topic Assistant’s table view. Sort by count to quickly spot low-volume topics. Perfect for finding outliers!
✨ Bonus: Easily bulk-delete underperforming topics in one go. Less noise, more clarity.
Tired of jumping between views to narrow down your data? We’ve revamped and unified filters across the entire Caplena platform—so filtering is now smoother, smarter, and more consistent than ever:
Pinpoint themes or topic sets right within your reports—no need to switch between Topics and Reports view.
Need to look at scores, ratings, or counts? Our smart numeric filter lets you quickly slice data by exact values or ranges.
If you’ve ever thought, “Wait, which project is this again?” — this one’s for you.
We know the challenges:
Introducing Customized Themes — now you can define how your projects look, with full control over color schemes and visual identity.
👥 Enterprise Teams
Assign unique themes per department or business unit. Make it instantly clear what belongs where — no guesswork needed.
🏢 Agencies & Consultants
Easily match your reports to each client’s branding. Deliver insights that feel custom-built and professional, every time.
🌍 Multi-Market & Product Teams
Keep regions or product lines visually separate. Less confusion, more context.
🎛️ Keep Your Workspace Clean & Organized
Themes help you maintain structure across large workspaces. Neat, efficient, and always aligned.
👉 Set themes in your account settings and apply them via project settings.
Introducing Prompt-based Topic Generation — your new secret weapon for steering topic detection exactly where you need it to go. Whether you want to zoom in on very specific themes or just give our AI a nudge in the right direction, this feature lets you shape the outcome with precision.
🎯 New Topic Suggestions
Add fresh topics on top of your existing collection. Just write a prompt (e.g., “Return all brand names”), review the AI’s suggestions, and add the most relevant ones in seconds.
📚 Redo Topic Collection
Want to start over? Let the AI rebuild your entire topic collection from scratch, based on your prompt — perfect for testing new approaches or exploring your data from a different angle.
No more tedious manual editing. Just tell the AI what you’re after, and it creates the structure for you.
Now available in your Topic Assistant.
Good news — You can now append new data even if the TTA columns don’t match exactly.
🛠️ Less Prep Work
No more manually deleting or filling in blank TTA columns just to get your file to upload. Caplena will handle it for you — saving time and frustration.
📂 More Flexibility
Uploading a slightly different file structure? No problem. You’ll no longer hit errors just because a column is missing or extra. We’ll keep things moving.
🚀 Faster Workflows
This small change means fewer interruptions and smoother data handling, especially for recurring or multi-source uploads.
So go ahead — upload with confidence, even if things aren’t 100% identical. We’ve got your back.
Exporting your data for BI tools just got a whole lot smoother. You can now download Topics and Data in a format that plays nicely with Power BI (and other analytics tools too).
You can now invite unlimited reporting-only users to your Caplena workspace — ideal for sharing insights with larger teams, departments, or external stakeholders.
Whether they're inside or outside your organization, anyone can now access your reports without editing rights — helping you scale insight sharing without limits. 🚀
Introducing a small but mighty upgrade to your Caplena workspace: the Collapsible Sidebar!
Now you can easily hide the sidebar in reports to free up more screen space — perfect for deep dives, presentations, or just keeping things clean and focused.
Simple. Clean. More space to explore your feedback universe. 🤓
Ouch — found a couple of wrong entries in your data? No problem. Keeping your data clean and up-to-date is now easier than ever!
With our new Replace Rows feature, you can effortlessly update existing data from uploaded files — without messy workarounds or duplicate entries.
Perfect for tracking surveys, recurring feedback exports, or any evolving dataset. Just upload, replace, and stay in sync.
Understanding what truly impacts your customer satisfaction just got even easier! With our new Driver Analysis Insight Element joining the insight element family, you can now explore key drivers and compare impact across segments.
👉 Simply add the new driver analysis insight element within a report using a satisfaction score.
🔗 For a detailed video on how to use the new element (with Pro-Tips from André), please check out this link.
Getting to the right insight just got even easier. You can now apply filters directly within the Insight Chat, allowing for more focused, relevant conversations with your data.
Whether you're digging into a specific customer group or tracking changes over time, filters help you get the answers you need—faster and smarter.