📢 Changelog – Fresh Features & Fewer Bugs (Hopefully)

Ah, updates - like taxes and awkward Zoom calls, they’re inevitable. But at least ours are more fun, come with fewer surprises and (hopefully) more fixes. Here’s where you’ll find what’s new, what’s improved, and what we accidentally broke (but promptly fixed). So grab a coffee, take a deep breath, and dive into the wonderful world of feedback evolution - one update at a time.

Nov 17, 2025

This is big news! You can now create, transform, and adapt formulas with a single prompt — making it easier than ever to build powerful logic, mappings, and transformations without writing anything by hand.

What’s new?

  • Generate formulas and mappings using plain language
    Describe what you want (“Match airports with airport codes”, “Add a 001 for every product from the Beverages category”), and Caplena creates the Smart Column for you.
  • Transform existing formulas and mappings
    Already have something built? Ask the generator to refine, extend, simplify, or fully rewrite it.
  • Full awareness of your data
    Caplena knows which columns exist in your dataset and can reference up to 100 values from your numerical or text columns — ensuring suggestions are accurate and context-aware.

Why it matters

You get clean, customized Smart Columns in seconds — effortless to use and built to handle any task.

How to try it

Open a Mapping or Formula Smart Column → click the “Generate with AI" button → describe your intent. Let Caplena handle the rest 😌

Nov 14, 2025

You can now import feedback from any QuestionPro CX survey directly into Caplena — no extra setup needed.

What’s new?

  • Connect your QuestionPro account once
  • Pick any survey you want to analyze
  • Pull responses instantly into Caplena
  • Keep your data fresh with automated syncs

How to try it

Select Integrations → QuestionPro during your data source setup, connect your workspace, and select the survey(s) you want to import.

Nov 10, 2025

No more worrying about skewed results or unbalanced samples — you can now apply weighting variables directly in your reports.

Here’s what’s new:

⚖️ Weighted results — Upload a numeric weighting column and let Caplena apply the variables automatically across NPS scores, percentages, and other key metrics. 
📊 More accurate reporting — Ensure results remain representative, even when sample compositions shift between waves.
💡 Consistent KPIs — Keep your data aligned with the way you already report internally.

Whether you’re tracking customer sentiment over time or comparing markets, weighting variables help you get truer insights.

>> Simply upload your weighting column and select it when creating your report.

Oct 27, 2025

We know every audience needs a slightly different story. That’s why we built Views — a smarter way to organize, personalize, and share your reports.

With Views, you can now:

  • Create multiple Views of the same report — one for each stakeholder, region, or product team.
  • Apply unique filters and segments without affecting the original report.
  • Lock filters or hide segments to keep key perspectives fixed while still allowing others to explore further.
  • Share Views securely — inside your team or externally via link, with optional password or expiration date.
  • Turn Insight Chat on or off, allowing viewers to explore your report more interactively, or keep it off for a focused, read-only experience.

No more endless versions or one-size-fits-all dashboards. Just clear, focused insights — customized for every audience. 🚀 Available now under your report’s “Views” panel.

Oct 10, 2025

Running an AI update no longer means updating everything at once. With AI Updates for Selected Topics, you can now update only selected topics — saving both time and credits.

Here’s how it works:

  • 🧠 Caplena automatically identifies which topics have changed since the last AI run.
  • 🏷️ You can choose to update selected topics, or still run a full update if you prefer.
  • 💸 Save credits and stay in full control.

Whether you’re refining a few details or testing small changes, AI Updates for Selected Topics give you full control over what gets updated — and when. 🚀

Sep 29, 2025

You can now apply the same powerful filters you use at the report level — but directly inside each individual Insight Element.

What this means for you:

  • 🔍 Zoom in on specifics: Slice and dice a single chart, table, or visualization without touching the rest of your report.
  • 🎯 Compare perspectives: Apply different filters across elements to surface contrasting insights side by side.
  • More control, less clutter: Keep your global report view clean while applying filters at the element level.

In short: you now get the best of both worlds — global consistency plus local flexibility. 🚀

Sep 19, 2025

Insights-Chat just got a serious upgrade. It no longer just answers questions — it now walks you through your data like a true analyst would.

Here’s what’s new:

1️⃣ Context first – Every answer starts with a solid basis: context, underlying data points, and why they matter.
2️⃣ Quantitative insights – See the numbers, metrics, and trends behind the story.
3️⃣ Qualitative insights – Understand what customers are actually saying, surfaced down to the verbatim level.
4️⃣ Visual support – Charts and graphics illustrate the findings, making complex points easy to digest.
5️⃣ Next-step guidance – Insights-Chat now even suggests what you should analyze next, helping you dig deeper without losing momentum.


🚀 The result: a conversation that feels less like querying a tool and more like collaborating with a data analyst.

Sep 16, 2025

Valuable insights start with rich data. That’s why we built a powerful data enhancement feature — think Excel at scale, supercharged by LLMs. With Smart Columns, you can now:

🤖 Use LLMs to apply a prompt to each row (e.g.: Extract structured insights like product names or brands) from free-text feedback, fix spelling mistakes)
Map values from one column to another (e.g.: Transform scales to scores)
🧮 Run formulas across existing columns (e.g.: Merge likes & dislikes)

Your new columns update automatically whenever source data changes — no manual edits required.
Whether you're standardizing formats or using AI to tag content, Smart Columns do the heavy lifting.

🔍 Try it out via the “Smart Columns” section in your side bar navigation.

Sep 10, 2025

Our ecosystem just got bigger! You can now connect Caplena with:

  • Medallia – Voice of Customer insights
  • Alchemer – (formerly SurveyGizmo) survey feedback
  • Indeed – Candidate & employee experiences
  • Glassdoor – Employer brand perception

These integrations are currently in beta — meaning they’re fresh, functional, and still evolving. But you can already start pulling in open-ended feedback from these platforms directly into your Caplena projects.

Sep 10, 2025

Ever wished you could rewind your topic changes? Now you can!

🔁 Jump to any point in time — See exactly how your topics and assignments looked

👀 Review detailed change logs — Know what was reviewed, added, updated, or removed

🧩 Restore with confidence — Bring back a previous version in one click if things go sideways

This is perfect for cleaning up messy edits, testing new codebooks, or simply giving your team peace of mind. Your topic timeline is now in your control.

Aug 13, 2025

You can now add new TTA (Text to Analyze) columns to existing projects.

This is great news if:

  • You’re expanding your analysis with additional verbatims
  • Your file structure evolves over time
  • You want to analyze separate inputs in the same project

🎯 No more prep work to align all TTA columns, sparse structures are now fully supported.