📢 Changelog – Fresh Features & Fewer Bugs (Hopefully)

Ah, updates - like taxes and awkward Zoom calls, they’re inevitable. But at least ours are more fun, come with fewer surprises and (hopefully) more fixes. Here’s where you’ll find what’s new, what’s improved, and what we accidentally broke (but promptly fixed). So grab a coffee, take a deep breath, and dive into the wonderful world of feedback evolution - one update at a time.

Sep 10, 2025

Ever wished you could rewind your topic changes? Now you can!

🔁 Jump to any point in time — See exactly how your topics and assignments looked

👀 Review detailed change logs — Know what was reviewed, added, updated, or removed

🧩 Restore with confidence — Bring back a previous version in one click if things go sideways

This is perfect for cleaning up messy edits, testing new codebooks, or simply giving your team peace of mind. Your topic timeline is now in your control.

Aug 13, 2025

You can now add new TTA (Text to Analyze) columns to existing projects.

This is great news if:

  • You’re expanding your analysis with additional verbatims
  • Your file structure evolves over time
  • You want to analyze separate inputs in the same project

🎯 No more prep work to align all TTA columns, sparse structures are now fully supported.

Jul 30, 2025

Ever wonder which topics are frequently mentioned together — and how strongly they're linked? The new Topic Correlation insight element helps you spot these patterns at a glance.

  • See top topic pairs and their correlation strength
  • Explore connections visually via an interactive chord diagram
  • And the best part? AI explains why two topics are connected — so you don’t just see what’s linked, but also understand the reason behind it.

Whether you're uncovering hidden relationships or streamlining your analysis, this view makes complex connections simple (and beautiful).

Jul 21, 2025

We know not every score needs a timeline. Whether you're working with star ratings, CSAT, NPS, or any other numeric scale, sometimes you just want a clean, at-a-glance breakdown without the clutter of time trends.

The new Generic Score without Time IE is a simple and powerful way to segment scores and instantly see what’s driving satisfaction (or frustration).

🧠 What’s inside:

  • Segmented Score Buckets
    Group responses into buckets (e.g. 0–6, 7–8, 9–10) with full control over how you define the ranges.
  • Fully Customizable
    Use your own score column, define the number of buckets, tweak bucket ranges, and choose your metric (e.g. Average, NPS-style).
  • Auto-Generated Bucket Summaries
    Caplena automatically summarizes the top drivers for each score range. No more guesswork, see what’s pushing numbers up (or dragging them down) at a glance.
Jul 17, 2025

Tired of jumping between views to narrow down your data? We’ve revamped and unified filters across the entire Caplena platform—so filtering is now smoother, smarter, and more consistent than ever:

🧩 Filter by Topics & Categories

Pinpoint themes or topic sets right within your reports—no need to switch between Topics and Reports view.

🔢 New Smart Numbers Filter

Need to look at scores, ratings, or counts? Our smart numeric filter lets you quickly slice data by exact values or ranges.

📅 Two Great Date Range Filters

  • Static Range (e.g. Jan 1–Mar 31, 2025)
  • Rolling Range (e.g. Last 7 days, Last quarter) Perfect for trend analysis without manual date entry.
Jun 16, 2025

If you’ve ever thought, “Wait, which project is this again?” — this one’s for you.

We know the challenges:

  • Your enterprise team manages multiple departments, but all reports look identical
  • You’re an agency juggling clients, but reports still carry your branding instead of theirs
  • You work across markets or product lines and need a clearer way to keep things distinct
  • You care about consistency, but manual formatting isn’t scalable

Introducing Customized Themes — now you can define how your projects look, with full control over color schemes and visual identity.

What’s New?

👥 Enterprise Teams
Assign unique themes per department or business unit. Make it instantly clear what belongs where — no guesswork needed.

🏢 Agencies & Consultants
Easily match your reports to each client’s branding. Deliver insights that feel custom-built and professional, every time.

🌍 Multi-Market & Product Teams
Keep regions or product lines visually separate. Less confusion, more context.

🎛️ Keep Your Workspace Clean & Organized
Themes help you maintain structure across large workspaces. Neat, efficient, and always aligned.

👉 Set themes in your account settings and apply them via project settings.

Jun 15, 2025

Introducing Prompt-based Topic Generation — your new secret weapon for steering topic detection exactly where you need it to go. Whether you want to zoom in on very specific themes or just give our AI a nudge in the right direction, this feature lets you shape the outcome with precision. 

You now have two powerful modes:

🎯 New Topic Suggestions
Add fresh topics on top of your existing collection. Just write a prompt (e.g., “Return all brand names”), review the AI’s suggestions, and add the most relevant ones in seconds.

📚 Redo Topic Collection
Want to start over? Let the AI rebuild your entire topic collection from scratch, based on your prompt — perfect for testing new approaches or exploring your data from a different angle.

No more tedious manual editing. Just tell the AI what you’re after, and it creates the structure for you.

Now available in your Topic Assistant.

Jun 11, 2025

Good news — You can now append new data even if the TTA columns don’t match exactly.

Why this matters:

🛠️ Less Prep Work
No more manually deleting or filling in blank TTA columns just to get your file to upload. Caplena will handle it for you — saving time and frustration.

📂 More Flexibility
Uploading a slightly different file structure? No problem. You’ll no longer hit errors just because a column is missing or extra. We’ll keep things moving.

🚀 Faster Workflows
This small change means fewer interruptions and smoother data handling, especially for recurring or multi-source uploads.

So go ahead — upload with confidence, even if things aren’t 100% identical. We’ve got your back.

Jun 02, 2025

We’re excited to introduce the brand-new Topic Trends insight element — your new go-to tool for tracking how topics evolve over time and across segments. Whether you're looking to surface rising concerns, celebrate positive trends, or stay ahead of sentiment shifts, this element gives you a clear, visual edge.

🔍 What’s New?

Time-Based Trend View

View net sentiment trends and mention volume changes across quarters, months, or custom time ranges. Easily compare how key topics are performing now vs. before — all at a glance.

Segment Comparison

Switch between different customer segments or markets to see how topic trends shift by audience. What’s trending for one group may be old news for another.

Give it a try in your next report and see which topics are riding high… or heading south. 🫨