📢 Changelog – Fresh Features & Fewer Bugs (Hopefully)

Ah, updates - like taxes and awkward Zoom calls, they’re inevitable. But at least ours are more fun, come with fewer surprises and (hopefully) more fixes. Here’s where you’ll find what’s new, what’s improved, and what we accidentally broke (but promptly fixed). So grab a coffee, take a deep breath, and dive into the wonderful world of feedback evolution - one update at a time.

Jun 03, 2025

Running low on credits? No worries — now you can top up anytime, right in the app, faster than your caffeine kicks in.

Whether you're prepping for a big project or just need a quick refill, managing your credits is now easier than ever — simply top up directly from your billing settings.

Jun 02, 2025

We’re excited to introduce the brand-new Topic Trends insight element — your new go-to tool for tracking how topics evolve over time and across segments. Whether you're looking to surface rising concerns, celebrate positive trends, or stay ahead of sentiment shifts, this element gives you a clear, visual edge.

🔍 What’s New?

Time-Based Trend View

View net sentiment trends and mention volume changes across quarters, months, or custom time ranges. Easily compare how key topics are performing now vs. before — all at a glance.

Segment Comparison

Switch between different customer segments or markets to see how topic trends shift by audience. What’s trending for one group may be old news for another.

Give it a try in your next report and see which topics are riding high… or heading south. 🫨

May 26, 2025

Sometimes coding codes get a little… chaotic. 😅 Whether it's from imports, edits, or just plain entropy, things can get messy.

Good news: you can now re-distribute the numerical values of your coding codes automatically! Perfect for making everything neat, logical, and back in order — no manual renumbering needed.

One click, and your codebook’s looking sharp again. 🎯

May 16, 2025

Need more space to focus on your data? You can now collapse the main navigation sidebar for a cleaner, distraction-free workspace. A small change that makes a big difference!

May 13, 2025

Our Alerts feature just got a facelift — with a cleaner setup flow, improved usability, and smarter defaults. Setting up trend and new topic alerts is now faster and more intuitive than ever. Go give it a spin! 🚀

May 07, 2025

You can now invite unlimited reporting-only users to your Caplena workspace — ideal for sharing insights with larger teams, departments, or external stakeholders.

Whether they're inside or outside your organization, anyone can now access your reports without editing rights — helping you scale insight sharing without limits. 🚀

  • No limits on reporting-only viewers
  • Great for broader access without editing rights
  • Updated Team page to manage reporting-only users with ease
Apr 18, 2025

Introducing a small but mighty upgrade to your Caplena workspace: the Collapsible Sidebar!

Now you can easily hide the sidebar in reports to free up more screen space — perfect for deep dives, presentations, or just keeping things clean and focused.

What’s new?

  • Collapse & expand the sidebar with one click
  • Enjoy a larger workspace for your insights
  • Focus on what matters most — your data

Simple. Clean. More space to explore your feedback universe. 🤓

Apr 17, 2025

Exploring your reports just got a whole lot more interactive! You can now access Insight Chat directly from any report — making it easy to ask questions, uncover hidden insights, and explore your visualized data through a real-time, conversational interface.

What’s new?

  • Ask questions about your report content
  • Perfect for deep dives, quick checks, or finding that one specific insight
  • Get instant AI-powered answers & summaries
  • Explore trends, topics, and patterns without leaving the report

Ask follow-up questions, dig deeper into specific trends, or clarify surprising results — all without ever leaving your report.

Apr 14, 2025

Ouch — found a couple of wrong entries in your data? No problem. Keeping your data clean and up-to-date is now easier than ever!

With our new Replace Rows feature, you can effortlessly update existing data from uploaded files — without messy workarounds or duplicate entries.

What’s new?

  • Quickly update existing data by replacing rows from your latest file via the Data section.
  • Keep IDs, structure, and context intact.
  • No more messy workarounds.

Perfect for tracking surveys, recurring feedback exports, or any evolving dataset. Just upload, replace, and stay in sync.