📢 Changelog – Fresh Features & Fewer Bugs (Hopefully)
Ah, updates - like taxes and awkward Zoom calls, they’re inevitable. But at least ours are more fun, come with fewer surprises and (hopefully) more fixes. Here’s where you’ll find what’s new, what’s improved, and what we accidentally broke (but promptly fixed). So grab a coffee, take a deep breath, and dive into the wonderful world of feedback evolution - one update at a time.
We’re excited to introduce the brand-new Topic Trends insight element — your new go-to tool for tracking how topics evolve over time and across segments. Whether you're looking to surface rising concerns, celebrate positive trends, or stay ahead of sentiment shifts, this element gives you a clear, visual edge.
View net sentiment trends and mention volume changes across quarters, months, or custom time ranges. Easily compare how key topics are performing now vs. before — all at a glance.
Switch between different customer segments or markets to see how topic trends shift by audience. What’s trending for one group may be old news for another.
Give it a try in your next report and see which topics are riding high… or heading south. 🫨
Sometimes coding codes get a little… chaotic. 😅 Whether it's from imports, edits, or just plain entropy, things can get messy.
Good news: you can now re-distribute the numerical values of your coding codes automatically! Perfect for making everything neat, logical, and back in order — no manual renumbering needed.
One click, and your codebook’s looking sharp again. 🎯
Made a mistake with a file upload? Or want to track what came from which integration? We've got you covered. You can now filter by upload name and type!
You can now invite unlimited reporting-only users to your Caplena workspace — ideal for sharing insights with larger teams, departments, or external stakeholders.
Whether they're inside or outside your organization, anyone can now access your reports without editing rights — helping you scale insight sharing without limits. 🚀
Introducing a small but mighty upgrade to your Caplena workspace: the Collapsible Sidebar!
Now you can easily hide the sidebar in reports to free up more screen space — perfect for deep dives, presentations, or just keeping things clean and focused.
Simple. Clean. More space to explore your feedback universe. 🤓
Exploring your reports just got a whole lot more interactive! You can now access Insight Chat directly from any report — making it easy to ask questions, uncover hidden insights, and explore your visualized data through a real-time, conversational interface.
Ask follow-up questions, dig deeper into specific trends, or clarify surprising results — all without ever leaving your report.
Ouch — found a couple of wrong entries in your data? No problem. Keeping your data clean and up-to-date is now easier than ever!
With our new Replace Rows feature, you can effortlessly update existing data from uploaded files — without messy workarounds or duplicate entries.
Perfect for tracking surveys, recurring feedback exports, or any evolving dataset. Just upload, replace, and stay in sync.